Order Processing

NOTE: We are not responsible for shipping carrier delays.

Local Pickup

We are currently offering local curbside pickup as an option if you are in the area. All you have to do is:

  1. Place your order online.
  2. Choose the Local Pickup option 
  3. Wait for our email letting you know your order is ready.
  4. Book an appointment to come for your pickup.

The address for pickup is: 45904 Victoria Ave, Chilliwack BC, V2P2T1

Shipping Costs To Canada (Based On Total Order Value)

All shipping methods are fulfilled via Canada Post.

Shipping Options Price
Expedited Parcel (2-8 business days) Orders Under $200
Based on total order weight
Expedited Parcel (2-8 business days) Orders Over $200
FREE
XPresspost (2-4 business days)
Based on total order weight
Priority (2-4 business days)
Based on total order weight


Shipping Costs To The US*

*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost. Customers are responsible for any applicable charges.

Shipping Options Cost
Canada Post Small Packet Air (tracking not included) (under $200) 5-8 business days
Based on total order weight
Canada Post Small Packet Air (tracking not included) (over $200) 5-8 business days
FREE
Canada Post Tracked Packet (tracking included) 8-17 business days
Based on total order weight
Canada Post Expedited Parcel (tracked) 5-13 business days

Based on total order weight

Canada Post Xpresspost (tracked) 3-12 business days

Based on total order weight


International Orders*

Shipping Options Regular Shipping
International Shipping Based on total order weight

*packages may be charged import duties and/or customs fees; these fees are determined by customs officials and are not included in the shipping cost.

Yarn of the Month Club

Because of the nature of our monthly club, orders including a club subscription do not qualify for free shipping. Shipping fees for your club subscription are paid up front, and each month yarn will be delivered to you. Club shipping rates are as follows:

Shipping in Canada

Subscription Length
Price
3 Month Subscription : 3 separate monthly shipments $50
6 Month Subscription: 6 separate monthly shipments $90
12 Month Subscription: 12 separate monthly shipments $180


Shipping to USA

Shipping Options Price
3 Month Subscription : 3 separate monthly shipments $55-$65 based on tracked or untracked
6 Month Subscription: 6 separate monthly shipments $95-$120 based on tracked or untracked
12 Month Subscription: 12 separate monthly shipments $200-$240 based on tracked or untracked